After sales SERVICES
We assure customer satisfaction by providing full technical services. These are manned with factory trained specialists. In most of the cases the manufacturers themselves or their authorized agents take care of the warranty and repair obligation clauses of a contract. In other cases Monega appoints competent local companies to act as representatives under full quality assurance and control from the head office. Our services include installation, if otherwise it is done by the expert staff of an existing facility and warranty of all the equipment supplied as well as training. The training of personnel in the use of new machinery and modern treatment methods is given utmost priority. The training is imparted to doctors and paramedics as well as to the technical staff of the customer. This is done through training of teams and repeater courses. Whether we train on site, at manufacturer’s factory premises or in a renowned hospital depends on the specific need of the customers.